2020 agendas are sold out in stores, but some models are still available in our online store. Choose yours here.
No, each retailer makes its own selection of W. Maxwell products.
Generally speaking, bookstores have the widest selection. Depending on the store, between the end of April and the end of May for the school planners, and between the beginning of August and mid-September for the annual planners. For the year 2020, due to the COVID-19 crisis delays are expected. To obtain the latest updates, please consult our Where To Buy page. Thank you for your understanding!
Just ask us: we will be happy to help you locate your favourite planner.
Payments with W. Maxwell online store are made by credit card. Transactions are processed through the STRIPE platform, which offers the highest grade of payment processing security.
The shipping is provided by Canada Post. A tracking number will be generated at the time of the order.
Shipping fees are calculated based on the delivery address, i.e. the Canadian province of destination.
Quebec and Ontario: $ 7.50
Maritime Provinces $ 7.50
Canadian West $ 9.50
Shipping is free for orders of $ 42.00 and more (before taxes). Free shipping does not apply to orders including pre-ordered agendas, as those agendas cannot be shipped at the same time.
Preparation of the order usually takes 1 to 3 working days. Shipping times depend on the destination:
Quebec and Ontario: 3 to 5 working days
Other Canadian provinces: 7 working days
Orders are shipped from Montreal, QC, Canada and delivered by Canada Post.
The latest updates on Canada Post services are available here.
Presently our agendas can be shipped anywhere in Canada, but not abroad. We are working on making international shipping available in the future.
If the article you have purchased is defective, we will refund the amount you have paid. To obtain a refund please contact us at email@example.com attaching a photo of the defective item. The refund (including the shipping fee) will be issued on the credit card used for the original transaction.
We strive to choose the most effective and reliable shipping method, however, in rare cases, it can happen that a parcel is lost or delivered to the wrong address. If this is your case, please contact us at firstname.lastname@example.org providing the order number, the name of the product you purchased, and the email address used for the transaction.
At W. Maxwell we are always on the lookout for new solutions to reduce our environmental footprint and that of our products. See all our actions here.
At W. Maxwell we believe in the power of community. Ordinary citizens, like you and us, can contribute to change things with their simple everyday actions. You’ll find here the causes we have at heart and our initiatives.
Because it is in China, where printing was born, that many of the best printers in the world can be found today. We were in search of the highest possible quality for our planners when we turned towards the Middle Kingdom. China has a special place in our hearts. Over the past 20 years, we travelled there around 15 times. Our presence on the ground and the friendships that have blossomed over the years have allowed us to personally verify the working conditions. This is how we could find our little gems: successful factories at the cutting edge of technology that also comply with high workplace and environmental standards.